Fresh Start Growers Supply |

Keepin’ it Real…

Welcome to Fresh Start! We are excited to bring a “realness” to organic farm supply. We don’t pretend to be polished, but we can assure you we can help you get on the road to successful growing. Many of our customers have become good friends as well. We like to think it’s due to our charming personalities! But maybe its just our chickens running through the store or our pug, Mei Mei. Lets just say this. We have an honest desire to build lasting relationships that promote responsible and successful agriculture. So if this appeals to you, drop us a line or visit our store to learn more.

VISIT OUR ONLINE STORE

Mission Statement

Fresh Start Growers’ Supply provides sustainable and organic farm and garden supplies for world changing growers! We offer effective and healthy solutions for growing plants and animals. Whether you are a backyard grower, a commercial grower, or a homesteader, we can help.

Customer Service

When you shop at Fresh Start Growers’ Supply, your satisfaction is always guaranteed. Feel free to contact us at info@freshstartgrowers.com with any questions or comments you may have.

Commercial Accounts

We offer commercial pricing for qualified commercial accounts providing an FEIN number and related profile information. To register as a commercial account, please contact us at info@freshstartgrowers.com.

Payments

Your purchases are charged at the time you place your order. We accept American Express, MasterCard, and Visa. Unfortunately, we are unable to accept any COD orders.

Shipping

Items that are in stock at our warehouse will be shipped within 48 hours of order receipt. Special orders or back orders usually ship within 7-10 days. If you have any questions or require special assistance with your order, please contact us at info@freshstartgrowers.com.

Will-Call Orders

With receipt of an order, Fresh Start Growers’ Supply is pleased to hold orders in will-call for customer pick-up. Will-call orders will be processed only after the credit card transaction occurs. Cancellation of will-call orders may result in a restocking fee. Please understand that we cannot hold product for orders that are unpaid.

Discounts and Rebates

We appreciate your loyalty at Fresh Start Growers’ Supply.

Volume discounts are available for volume purchases. Contact us at info@freshstartgrowers.com for more information.

Returns or Exchanges

If you ever need to return or exchange a product, we want to make the process as easy as possible. Please contact us at info@freshstartgrowers.com to request a return or exchange and we will be happy to assist you with the details and return shipping arrangements.

Returns must be made within 30 days of delivery/pickup date. You may return for credit any item purchased from Fresh Start Growers’ Supply in its original condition: unopened, in new condition, with original packaging. All items that are returned are subject to a 10% restocking fee. Restocking fees will be waived if items were shipped by Fresh Start Growers’ Supply incorrectly or were damaged in transit. We will pay the return shipping costs if the return is a result of our error (receipt of an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper. We’ll notify you via email of your refund once we’ve received and processed the returned item.

We cannot accept returns of special or custom orders.

Your Privacy Rights

We appreciate the trust you place in Fresh Start Growers’ Supply, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on April 29, 2009, describes the information we collect and how we use it. We always welcome your questions and feedback. For privacy-related issues, please contact us at: Fresh Start Growers’ Supply P.O. Box 4666 Louisville, KY 40204 Phone (502) 442-7883 Fax (502) 442-7881
info@freshstartgrowers.com

To contact Fresh Start Growers’ Supply:

Email:
info@freshstartgrowers.com

Telephone:
502-442-7883

Fax:
502-442-7881

Location:
1007 East Jefferson Street
Louisville, KY 40207

Getting Started

The most important thing for a new gardener is this: courage. We must all start somewhere! So how does one begin?

There are many paths to success! Some folks require a mentor, some a book. Some just need to dive in. We have lots of options when learning.

A friend once said, “Until you kill a plant three times, you really don’t know it.” Brutal perhaps, but true nonetheless. This says, in so many words, try something, anything. The good news is even your failures are a success. The worst that can happen is this: you have added more organic material to your compost pile!

Visit Us

Our retail store, workshop, and warehouse are all located at our location at 1007 east Jefferson Street in Nulu, the east end of downtown Louisville. Come by to talk shop or just browse. Our staff has experience and can help. Bring coffee.

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Monday – Friday 8:30 a.m. – 4:30 p.m.

Saturday 10 a.m. – 4 p.m.

1007 E Jefferson St.
Louisville, KY 40206
(502) 442-7883